The Red Tape Cutters!

The Aging & Disability Resource Center has an Elder Benefit Specialist and a Disability Benefit Specialist.

What is a Benefit Specialist?
A benefit specialist is a person trained to help seniors and adults with disabilities who are having a problem with their private or government benefits. Benefit specialists are often called "red tape cutters" because they are experts at helping people with the extensive and complicated paperwork often required in benefit programs. They help people figure out the benefits to which they are entitled and how to receive them. Benefit specialists are continually trained and monitored by attorneys knowledgeable in specific areas of the law affecting their clients.

Who should seek help from a Benefit Specialist?
People who just want to know more about any private or public benefit.
People who need help in organizing the paperwork and applying for benefits.
People who have been denied a benefit that they think they are entitled to receive.

The Benefit Specialist can:
Provide accurate and current information on your benefits.
Suggest alternative actions you can take yourself to secure benefits or appeal denials of benefits.
Advocate on your behalf with the other parties involved.
Explain what legal action or other possible solution is required, and if necessary refer you to an appropriate attorney.

What can a Benefit Specialist help you with?
  • Medicare
  • Medicare Part D/prescription drugs options
  • Medicare supplement insurance
  • Supplemental Security Income (SSI)
  • Social Security
  • Medical Assistance
  • Consumer problems
  • Age discrimination in employment
  • Homestead Tax Credit
  • Housing problems
  • Supportive home services
  • Food Stamps
  • Veteran's Administration benefits
  • General Relief
  • Other legal and benefit problems

Who is eligible for Benefit Specialist services?
Seniors, adults with disabilities, or their family members or caregivers or who are having a problem in securing a public or private benefit.

What does the service cost?
Benefit Specialist Services are supported with funds from the State of Wisconsin and the federal Older Americans Act. There is no charge for the services but people assisted by the program are encouraged to make a donation towards the cost of the service. All donated funds will be used to expand the program. Service will not be refused or limited in any way if a contribution is not made.

How to contact the Benefit Specialist
If you wish to see the Benefit Specialist in person appointments in advance are appreciated (but walk-ins are accepted). For appointments or to speak with the Benefit Specialist by phone, call (715) 346-1401.
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